Terms and Conditions

These Terms and Conditions ("Terms") govern access to and use of the ANVI EDUERP websites, web applications, mobile applications, software, and related support services (together, the "Services") provided by Gade Sivasankar Reddy, an individual operating under the name ANVI EDUMART ("ANVI", "we", "us", or "our").

1. Acceptance and electronic record

By creating an account, accepting an invitation, clicking an acceptance control, or using the Services, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Services.

These Terms form an electronic record under applicable Indian law and do not require a physical or digital signature.

If you use the Services for a School or other organisation, you confirm that you have authority to act for it.

For these Terms, "School Agreement" means any written arrangement accepted by both ANVI and the School for the Services, including an accepted proposal, order form, subscription confirmation, invoice, email confirmation, or separately signed agreement. If no separate School Agreement exists, these Terms govern the School's access to and use of the Services. If a School Agreement conflicts with these Terms, the School Agreement controls.

2. Who may use the Services

ANVI provides role-based Services for:

• School administrators and authorised management staff;
• teachers and other School staff;
• parents and lawful guardians;
• students; and
• ANVI platform administrators and support personnel.

A School must authorise each account and assign the correct role. A student under 18 may use the Services only through their School and with the involvement and consent of a parent or lawful guardian where required by law. The School is responsible for obtaining required permissions before creating or enabling a student's account.

3. Accounts and security

You must:

• provide accurate information and keep it current;
• use only the account and role assigned to you;
• keep passwords, verification codes, and devices secure;
• not share credentials or allow another person to impersonate you;
• notify the School or ANVI promptly if you suspect unauthorised access; and
• sign out from shared or public devices.

You are responsible for activity carried out through your account to the extent permitted by law, except where the activity resulted from a failure for which ANVI is legally responsible.

ANVI or the School may suspend access, require a password reset, or take other reasonable security steps when misuse or compromise is suspected.

4. School responsibilities

Each School is responsible for:

• deciding which modules, roles, permissions, records, and communications it uses;
• lawfully collecting School Data and giving required privacy notices;
• obtaining parental, guardian, staff, or other consent where required;
• keeping School records accurate and limiting access to authorised users;
• reviewing role assignments when staff, students, or guardians join, change duties, or leave;
• setting and administering academic, attendance, disciplinary, fee, refund, and communication policies;
• responding to requests concerning records it controls; and
• complying with education, employment, tax, consumer, privacy, and other laws that apply to the School.

ANVI is a technology provider. It does not replace the School's academic, administrative, safeguarding, financial, or legal judgement.

5. Limited licence

Subject to these Terms, any applicable School Agreement, and payment of applicable fees, ANVI grants authorised users a limited, non-exclusive, non-transferable, revocable right to access and use the Services for the School purposes allowed by their assigned role.

This licence does not transfer ownership of the Services or ANVI intellectual property. You may not sell, sublicense, rent, reproduce, modify, distribute, frame, mirror, scrape, reverse engineer, bypass security, or create a competing service from the Services except where applicable law expressly permits it.

6. Acceptable use

You must use the Services lawfully and only for authorised educational or School administration purposes. You must not:

• access another School, account, child, class, section, or record without permission;
• enter false attendance, marks, payment, identity, or School information;
• upload content that is unlawful, abusive, discriminatory, defamatory, obscene, harmful to children, invasive of privacy, or infringing;
• upload malware or attempt to disrupt, probe, overload, or compromise the Services;
• bypass permissions, authentication, rate limits, or other controls;
• use automated tools to extract data except through an authorised ANVI function or written agreement;
• use School Data for advertising, profiling, surveillance, or an unrelated purpose; or
• use the Services in a way that violates another person's rights or applicable law.

ANVI may investigate suspected misuse and may preserve or disclose relevant records where permitted or required by law.

7. School Data and user content

As between ANVI and the School, the School retains its rights in the data, files, communications, and records submitted for School use ("School Data"). A user retains any rights they hold in content they lawfully submit.

The School and users grant ANVI a limited right to host, copy, transmit, display, back up, and otherwise process School Data only as needed to provide, secure, support, and comply with the law in relation to the Services.

The person submitting content confirms that they have authority to submit it and that its use under these Terms will not violate law or third-party rights. ANVI may restrict or remove content when reasonably necessary to address illegality, security risk, infringement, a valid School instruction, or a legal requirement.

8. Academic and administrative records

The Services help authorised users enter, calculate, display, and communicate School information. The School remains responsible for reviewing and approving official attendance, marks, results, timetables, promotions, certificates, disciplinary decisions, and other records.

ANVI does not guarantee that user-entered data is correct. A parent, guardian, student, or staff member who believes a School record is wrong must contact the School. The School, not ANVI, decides whether and how to correct an official record.

9. Location-based staff attendance

If enabled by the School, location-based attendance may compare a staff member's device location with the School's configured location and permitted radius. Device, network, GPS, and environmental conditions can affect accuracy.

The School must configure the location and radius, inform staff of its policy, establish a lawful basis, and provide a reasonable process for disputed or unavailable location readings. ANVI does not make employment or disciplinary decisions based on location data.

10. Fees and payments

The Services may allow a School to issue fee requests and provide payment links through Razorpay or another payment provider.

• The School sets the fee amount, due date, concessions, penalties, refund policy, and recipient list.
• The payment provider processes payment credentials under its own terms.
• ANVI may receive transaction references and status updates but does not store full card details, CVV values, UPI PINs, or online-banking passwords.
• Bank, payment-provider, or transaction charges may apply if shown before payment or communicated by the School.
• A failed, pending, or duplicated status should be reported to the School with the transaction reference. Do not make a second payment until the School or payment provider confirms the first transaction's status.
• Refunds, cancellations, chargebacks, and fee disputes are governed by the School's policy and applicable law unless ANVI collected the disputed amount for its own account.

ANVI is not the educational fee recipient unless the payment screen or written agreement expressly identifies ANVI as such.

11. Communications

The School and ANVI may send account, security, academic, attendance, fee, support, availability, and policy notices through the Services, email, SMS, phone, or supported notification channels. These operational communications are part of the Services.

Marketing communications will be sent only where permitted by law. A recipient can use the stated opt-out method, but opting out of marketing does not stop necessary account, security, or School communications.

12. Third-party services

The Services depend on third parties for functions such as authentication, infrastructure, hosting, databases, and payments. Current providers may include Clerk, Convex, and Razorpay. Third-party services have their own terms and privacy practices, and their availability may affect ANVI functions.

ANVI is responsible for its own legal duties and contractual commitments, but it does not control a third party's independent services or a School's external websites and systems.

13. Availability, maintenance, and changes

We aim to keep the Services available and reliable, but uninterrupted or error-free operation is not guaranteed. Access may be limited for maintenance, upgrades, security, legal compliance, internet or provider failures, or events outside reasonable control.

We may improve, replace, or discontinue functions. We will give the School reasonable notice of a material reduction in paid Services when practicable and as required by any applicable School Agreement.

14. Intellectual property

ANVI and its licensors own the Services, software, design, branding, documentation, and related intellectual property, excluding School Data and third-party materials. These Terms do not grant permission to use ANVI names, logos, or trademarks except to identify the Services accurately.

Feedback may be used to improve the Services without payment or restriction, provided ANVI does not identify the person or disclose confidential School Data in doing so.

If you believe content in the Services infringes your intellectual property rights, send a notice with your identity, the work claimed, the disputed content and location, your contact details, and a statement that the claim is made in good faith to anviedumart@gmail.com.

15. Privacy

Our Privacy Policy explains how personal data is processed. The School's own privacy notice may also apply to School Data. By using the Services, you acknowledge those notices. Consent will be requested separately when applicable law requires consent for a specific processing purpose.

16. Suspension and termination

ANVI may suspend or restrict access when:

• the School's subscription or any applicable School Agreement ends, or payment for the Services is overdue;
• the School asks us to suspend an account;
• an account presents a security, legal, or operational risk;
• a user materially breaches these Terms; or
• suspension is required by law or a competent authority.

Where practicable, we will give the School notice and a chance to cure a remediable breach. We may act immediately where delay could harm a child, user, School, third party, data, or system.

When access ends, rights to use the Services end. School Data will be handled under these Terms, the Privacy Policy, any applicable School Agreement, the retention schedule, and applicable law. Terms concerning ownership, fees due, confidentiality, disclaimers, liability, disputes, and other provisions that by nature should survive will continue.

17. Disclaimers

To the maximum extent permitted by law, the Services are provided on an "as available" basis. ANVI does not warrant that every error will be corrected, that third-party services will always operate, or that user-entered records will be accurate.

Nothing in these Terms excludes warranties, remedies, or other rights that cannot lawfully be excluded. Any service levels or additional warranties agreed with a School are governed by any applicable School Agreement.

18. Limitation of liability

To the maximum extent permitted by law, neither party will be liable under these Terms for indirect, incidental, special, punitive, or consequential loss, or for lost profits, revenue, goodwill, or anticipated savings, unless applicable law does not allow that exclusion.

Unless an applicable School Agreement provides a different liability cap, ANVI's aggregate liability arising from or relating to the Services will not exceed the greater of the total fees paid directly to ANVI by the claimant or the relevant School during the 12 months before the event giving rise to the claim or INR 1,000.

This limitation does not apply to fraud, wilful misconduct, breach of confidentiality, infringement, personal injury, a party's payment obligations, or any liability that applicable law does not permit the parties to limit.

19. Indemnity

To the extent permitted by law, a School will defend and indemnify ANVI against a third-party claim arising from the School's unlawful collection or use of School Data, its unauthorised instructions, or its material breach of these Terms or any applicable School Agreement.

An adult user will be responsible for a third-party claim caused by that user's unlawful content, deliberate unauthorised access, or material breach of these Terms. This section does not require a child to indemnify ANVI and does not apply to the extent ANVI caused the claim.

Any detailed indemnity process in an applicable School Agreement controls for claims involving the School.

20. Events outside reasonable control

Neither party is responsible for delay or failure caused by events outside its reasonable control, including natural disasters, widespread network or utility failures, war, civil disturbance, government action, or a major third-party infrastructure outage. The affected party must take reasonable steps to reduce the impact and resume performance.

21. Changes to these Terms

We may update these Terms for changes in law, security, technology, or the Services. We will post the revised Terms with a new "Last updated" date. We will give additional notice of material changes where required by law or any applicable School Agreement.

Changes will apply from the stated effective date. Continued use after that date constitutes acceptance only to the extent permitted by law. If a School rejects a material change, it may stop using the Services or exercise any remedy available under an applicable School Agreement or law.

22. Governing law and disputes

These Terms are governed by the laws of India. Subject to any mandatory consumer right and any dispute process in an applicable School Agreement, courts at Hyderabad, Telangana, India will have exclusive jurisdiction.

Before filing a claim, the parties should send written notice describing the dispute and allow 30 days for a good-faith attempt to resolve it. This does not prevent urgent interim relief or a complaint to a regulator or consumer forum where legally available.

23. General terms

If a court finds part of these Terms unenforceable, the remaining provisions will continue, and the affected provision will be applied as far as the law permits. A failure to enforce a provision is not a waiver. A waiver must be written and applies only to the stated case.

An end user may not transfer their account or rights under these Terms. ANVI may assign these Terms as part of a merger, reorganisation, financing, or sale of the relevant business, subject to applicable law and any applicable School Agreement.

These Terms, the Privacy Policy, and any applicable School Agreement form the agreement concerning the Services. Headings are for convenience and do not change meaning.

24. Contact and grievance redressal

• Individual operator: Gade Sivasankar Reddy
• Operating name: ANVI EDUMART
• Contact address: SHOP NO-11, WHITE PETALS APARTMENTS, ROAD NO-1, DURGA NAGAR, KISTAREDDYPET, HYDERABAD-502319, TELANGANA, INDIA
• Website: https://www.anviedumart.com/
• General and legal contact: anviedumart@gmail.com
• Privacy contact: anviedumart@gmail.com
• Grievance contact: anviedumart@gmail.com
• Primary grievance contact: Gade Sivasankar Reddy
• Secondary grievance contact: G. Ramakrishna Reddy
• Intellectual-property notices: anviedumart@gmail.com